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City Clerk

Public Records

The City’s Custodian of Public Records:

Vanessa Castillo, City Clerk, MMC, vcastillo@mywinterhaven.com,         863-291-5627; City Hall, 451 3rd St. NW, 33881

Joy Townsend, Records Manager, jtownsend@mywinterhaven.com, 863-298-7959; City Hall, 451 3rd St. NW, 33881

Custodian of Records for Police matters:

LaTonya Harris, Records Supervisor, lharris@mywinterhaven.com, 863-291-5649; 125 N. Lake Silver Dr. NW, 33881


All municipal records, with the exception of exempt records identified by Florida Statutes 119.07, are public record and are open for personal inspection by anyone. Access to public records is during normal working hours – Monday through Friday, 8 a.m. to 5 p.m. “Reasonable” time, as it relates to time needed to retrieve records and/or complete a request for public record is not defined by Florida Statute. “Reasonable” response time will depend on the complexity of the request for public record, location of records and work schedule of staff needed to provide records.

Most requests for public records will be provided at no charge by paper or electronically. More detailed requests for public records may include charges for copying, supplies, such as CDs or DVDs, postage, and extensive use of technology resources or extensive clerical and/or supervisory assistance needed to provide requested records. There is no charge for staff time of 30 minutes or less required to provide public records. All fees shall be paid prior to delivery of requested records.

Some City of Winter Haven records are posted online at www.mywinterhaven.com. For online records, including City Commission agendas and minutes, adopted ordinances, resolutions, and more, click on the link below:

Online records

To submit a request for public record, contact Joy Townsend at (863) 298-7959 or email below:

Locations
City Hall
451 Third Street NWWinter Haven, Florida 33881
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Contact Information

Staff

Joy Townsend
Deputy City Clerk/Records Administrator