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City Departments

Technology Services

The City of Winter Haven continues to make significant investments in information technology to improve communication, internal operations and to provide better services to the community.

The Technology Services Department responsible for the direction, control and efficient, effective operation of the City’s information resources, including support and administration of the City’s desktop computers and applications; network and server infrastructure; backend services and database systems; Inter- and intranet websites; and Geographic Information Systems (GIS).

We strive to be leaders in effectively utilizing technology as an essential tool to empower employees, achieve strategic business objectives, be a responsive city government, and connect our community.

City Hall Annex - Technology Services
551 3rd St NWWinter Haven, Florida 33881
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Contact Information


Hiep Nguyen
Chief Information Officer
Robert van Druten
Business Analyst
Martin Balderas-Olalde
Network Systems Expert
Michael Adams
Senior PC Technician
Jim Paulson
GIS Technician
Brenda Jones
PC Technician I