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Our goal is to open the workplace to the possibility of creating a different future for the City of Winter Haven and its residents. This future is one where accountability is chosen; ownership is co-created and individuals are committed to the success of the organization without a promise of return.

The Organizational Effectiveness division’s focus is on the care and raising of the City (the organization) to its highest possible level. In fact, its role is similar to the care and raising of a child and its subsequent adult development.

From birth through adulthood, we introduce innumerable programs, strategies and interventions, depending upon which phases of the human life cycle the person is in. As an infant, we may introduce various educational strategies, games and social activities. As the infant develops, we continue to introduce programs and strategies to maximize its success in the world. These strategies are constantly changing and expanding.

So, it is with organizational effectiveness that strategies revolve around “change management,” “performance management,” “climate studies” and “benchmarking,” to name a few examples.

Whatever the Organizational Effectiveness programs and/or strategies, the process is designed to create a working environment where employees can excel relative to their ambitions and professional desires and the City can excel because its employees, as partners, are motivated to drive the City’s success.