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Water Tower. FAQs
Utilities

Contact Us

Water/ Sewer Emergencies:

Call: (863) 291-5853
Monday – Friday 7:00am – 4:00pm
After Hours Call: (863) 291-5767

PAYMENTs:

To Make a Payment by phone call: (863) 291-5688
OR Click Here to make an online payment.
Hours of Operation:
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm

Billing or Account Questions:

For Account Questions: (863) 291-5678
Visit our FAQs page to view Frequently Asked Questions or Email Us.
Hours of Operation:
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm

Looking for employment opportunities in Utilities?
See our Current Job openings and employment application.

Locations
Account Services
551 Third St NWWinter Haven, Florida 33881
Get Directions
Contact Information
Fax: (863) 298-7870
Hours of Operation
Monday, Tuesday, Wednesday & Thursday
7:30 a.m.
-
5:30 p.m.
Friday
7:30 a.m.
-
5:00 p.m.
Administration
401 6th Street SWWinter Haven, Florida 33880
Get Directions
Contact Information
Hours of Operation
Monday, Tuesday, Wednesday, Thursday & Friday
7:00 a.m.
-
4:00 p.m.

Staff

Gary Hubbard
Utility Services Department Director
Mike Britt
Assistant Utility Services Department Director
Amy Miles
Division Director for Account, Payment and Field Services
Utility Account Services
Account Services