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Winter Haven Emergency Information and Resources

Hurricane Irma: Click here to view emergency information, update and resources

Water Tower. FAQs
Utilities

Contact Us

Water/ Sewer Emergencies:

Call: (863) 291-5853
Monday – Friday 7:00am – 4:00pm
After Hours Call: (863) 291-5767

Billing or Account Questions:

Visit our FAQs page to view Frequently Asked Questions or Email Us.

Call Account Services at: (863) 291-5678
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm

Looking for employment opportunities in Utilities?
See our Current Job openings and employment application.

Locations
Administration
401 6th Street SWWinter Haven, Florida 33880
Get Directions
Contact Information
Hours of Operation
Monday, Tuesday, Wednesday, Thursday & Friday
7:00 a.m.
-
4:00 p.m.
Account Services
551 Third St NWWinter Haven, Florida 33881
Get Directions
Contact Information
Fax: (863) 298-7870
Hours of Operation
Monday, Tuesday, Wednesday & Thursday
7:30 a.m.
-
5:30 p.m.
Friday
7:30 a.m.
-
5:00 p.m.

Staff

David Bayhan
Utility Services Department Director
Mike Britt
Utility Services Assistant Director
Amy Miles
Division Director for Account, Payment and Field Services
Utility Account Services
Account Services