FAIL (the browser should render some flash content, not this).

Home > Government > Utility Services

Maintenance Department Location:
401 Sixth Street SW
Winter Haven, Florida 33880

Contact Information:
Phone: (863) 291-5853
Fax: (863) 291-5886

Water/Sewer Emergency After Hours:
(863) 291-5767

Billing and Utility Accounts Location:

Winter Haven City Hall Annex

551 Third Street NW

Winter Haven, FL 33881

Contact Information:

Phone: (863) 291-5678

Fax: (863) 297-3027

Web Page:

Click here to visit the Financial Services Web Page.

The Utility Services Department is divided into three areas: Asset Management; Wastewater Operations and Maintenance; and Water Production and Distribution.

Utility Administration:

Administration is responsible for managing the strategic direction of the department to include:

  1. Establishment of department goals and objectives

  2. Provide support, guidance and assistance to both the internal department divisions and external City departments

  3. Preparation of the annual operating budget and

  4. Establishment of staffing, equipment and support needs

Our Divisions:

-Fats, Oil and Grease
-Wastewater Operations and Maintenance
-Water Production and Distribution

Useful Information:

Reduce your use!

   -Check Your Water Bill
   -Conservation Press Releases
   -Irrigation Water Guide
   -Saving Water

Useful Links:
   -Water C.H.A.M.P. Program
   -Water Conservation
   -View Watering Restrictions
(The City of Winter Haven has adopted rules set by SWFWMD)
   -Water Restrictions & Enforcement

   -Report Watering Violations
   -Water Quality Reports for the City of Winter Haven

Water Conservation:

In an effort to increase water conservation awareness, the City of Winter Haven would like to share some general information we hope will be beneficial to our residents and anyone else who is interested!

Click here to learn more!

Kim Hansell
Utility Services Director





City Hall:  451 Third St. NW, Winter Haven, FL 33881    tel: (863) 291-5600


© 2014 City of Winter Haven, Florida.disclaimer | site usage policy | contact us