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Winter Haven Emergency Information and Resources

Winter Haven Emergency Information and RECOVERY Resources – HURRICANE Dorian

The City of Winter Haven is dedicated to ensuring our residents are informed every step of the way as preparations are made for the impact of Hurricane Dorian.

City of Winter Haven – W.G. Roe Park sunup to sundown – 10 bag limit
County Locations

Up-To-Date Announcements
(Previous updates are located on our home page in the News Release section)

September 3, 2019
Do you still have questions about your solid waste services? This handy Q & A could answer those questions.

Solid Waste Q & A

September 2, 2019
As Hurricane Dorian continues to churn off the coast of Florida, the City of Winter Haven will have representatives from essential services in the City’s EOC to include streets, traffic, utilities and parks to monitor crews out in the field ensuring the City services are watched and any issues can be taken care of immediately.

City Hall, Account Services, Senior Center and the Public Library will be closed Tuesday, September 3 and will resume normal operations on Wednesday, September 4, 2019.

The City’s solid waste division will not run on Tuesday, Sept. 3 out of an abundance of caution with receptacles being placed on the streets and the possibility of debris if we were to incur strong wind gusts. Solid waste will run a modified schedule as follows:
Regular day: Monday – Pick up Wednesday, Sept. 4
Regular Day: Tuesday – Pick up on Thursday, Sept. 5
Regular Day: Thursday – Pick up on Friday, Sept. 6
Regular Day: Friday – Pick up on Saturday, Sept. 7
Normal operations for solid waste will resume on Monday, Sept. 9, 2019.

If your regular service day is Wednesday, your solid waste service is through Polk County Solid Waste. We understand that is confusing, but some areas of our City are contracted through the County since those areas were annexed in and the County required those services to be retained for a period of time.

If there are any changes on the movement of Hurricane Dorian, some services could be affected, however, we are dedicated to keeping the citizens of Winter Haven informed and will release updates as they become available.


City of Winter Haven Facebook Page

City of Winter Haven Twitter Account


Polk County Disaster Preparedness Information


If an outage occurs in your area, expect to receive a boil water notice after service is restored.  This ensures your water is safe while the water lines are recharged.  Neighborhoods affected by a boil water notice are also posted on the City of Winter Haven Utility Department site. Scroll to the news section then click on “See All” located on the right. Should you have further questions please call the Utility Department at 291-5853. If you receive water service from a different provider, you should call the agency to answer questions.

Utility Department Website

Additional Information and Resources

USDA Food Safety During an Emergency

Polk County, Florida

Register for Polk County specific alerts

Polk County Sheriff’s Office Facebook

National Hurricane Center

National Weather Service

Florida Division of Emergency Management

United Way of Central Florida


FEMA Disaster Assistance

Small Business Assistance

  • Florida Emergency Information 24-hour Hotline: 800-342-3557
  • Text “FLPrepares” to 888777 to receive Alert Florida notifications