Loan Periods
The following library materials from the Winter Haven Public Library circulate for two weeks:
- books
- audio books
- DVD TV series
- music CDs
- magazines
- T-Mobile HotSpots
DVD movies circulate for one week and can be renewed for up to 3 weeks.
Renew Items
Eligible physical library items will auto-renew one (1) day before the due date. The new due date will be based on the date of renewal and the loan period for that item (ex. a book due January 3rd would be renewed on January 2nd and have a new due date of January 16th). This service will automatically renew checked out books, DVDs and CDs, up to three times.
What is auto renewal?
Eligible physical library items will auto-renew one (1) day before the due date. The new due date will be based on the date of renewal and the loan period for that item (ex. a book due January 3rd would be renewed on January 2nd and have a new due date of January 16th). This service will automatically renew checked out books, DVDs and CDs, up to three times.
How will I know if my items are eligible for renewal?
Users who have elected to receive notices via email will get a courtesy notice to let them know the item(s) has successfully renewed.
What happens if my items are not eligible for renewal?
If an item does not auto-renew, users with SMS text or email library notices will receive a courtesy notice that the item did not renew and is due the next day. Items not eligible for renewal will retain their original due date.
Items will not auto-renew if:
- The item does not allow renewals (i.e. Express items)
- The item has a hold (another patron is waiting for it)
- The item has reached its renewal limit (3 renewals)
- Your card is expired
- An overdue notice has been sent for one or more items currently checked out on your account
- They are digital items, such as eBooks, eAudiobooks, eMovies, eMusic, etc.
- They are Interlibrary Loan (ILL) items
Do I lose days on the auto-renewal?
No. The due date advances the appropriate amount based on the material type and the original due date.
You may manually renew items online. You will need to log into you account with the 14-digit number under the barcode on the back of your library card along with your PIN.
You may also renew by calling the Library at (863) 291-5880.
Item Holds
Library card holders may place items on hold for pickup by selecting “Place Hold” located next to the item in the online catalog. Library card number and PIN is required.
You may also contact the Library and staff will be happy to place the request for you. Just call (863) 291-5880.
Patrons will be contacted when the item arrives and will have six full business days to pick them up before returning it to the lending library.