winter-haven-w android-arrow-dropright android-home android-menu android-notifications arrow-right-b chevron-down chevron-left chevron-right chevron-up close email facebook flickr ios-search-strong navicon pinterest twitter youtube android-open help-circle
Winter Haven Emergency Information and Resources

Hurricane Irma: Click here to view emergency information, update and resources

News

News Releases

Walmart Customers Use Self-Checkout as ATM Machine

Posted May 3rd, 2017

What Not To Do When A Self-Checkout Register Goes Rogue

Open up the dictionary to the word “pernicious” and you might find the faces of these adults.

On 4-22-17 at approximately 12:34 a.m., a group of seven (two are young children), who appear to be family or close friends, entered Walmart at 355 Cypress Gardens Blvd. One of the males (bald with large tattoo on his right shoulder and down the arm) scanned and paid cash for two items. He then retrieved the change from the machine. Video shows him walking away and then returning while one of the other males is ringing up a single item. They appear to compare the bills and obviously see that the change given back was incorrect.

What should have come out as a $5 bill as change was actually a $20 bill. Finding this obvious windfall, honest people would immediately alert the sales associate to the error – but not this group. They all start lining up to pay for one small item each in order to receive change that should include $5 – knowing they would instead receive a $20 bill. This continued on for, not five minutes or even ten minutes, but more than 20 minutes. Each one would line up and pay for a small item and cash out.

Ultimately, the store found the error and an audit concluded that $20 bills were put in the slot where the $5 bills should go. Video was reviewed and shows the group conducting the transactions. All totaled, the group retrieved $1,100 in error.

The two children with the group are both boys, one appears to be about 10 – 12 years of age and another smaller boy about 5 years of age.

Footage from the parking lot shows that the group came in two separate vehicles, one newer model black four-door car and the other a silver or gray four-door car.

Anyone with information on the identities of any of those pictured is asked to call Heartland Crime Stoppers at 1-800-226-TIPS (8477). Callers can remain anonymous and could be eligible for a CASH reward.

And just in case you were wondering, “pernicious (adjective pronounced ‘per-ni-shus’) having a harmful effect, especially in a gradual or subtle way.”  Let’s just hope the little ones didn’t really understand the gravity of what had occurred.