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Water Tower. FAQs

Wastewater Collections

Help Keep The Wastewater Flow on the Go

Tip # 1: Toss the Wipes

Lift Station Pump Clogged With Flushable Wipes

Lift Station Pump Clogged with Flushable Wipes

Flushable wipes combine with other materials put down the drain forming RAGS that block large pumps within the lift stations.

A blocked pump can not push wastewater through the system and leads to costly sewer back ups in homes, businesses and into the environment.

Tip #2: No Fat, Oil or Grease Down the Drain

Combination of Fats, oil and grease within the sanitary sewer system

Combination of Fats, oil and grease within the sanitary sewer system

Fats, Oils, Grease (F.O.G.) poured down the drain will harden within the wastewater collection system leaving the flow with no where to go!

This can cause hazardous back ups or overflow spills in your home, business and environment.

Tip #3: Scrape the Plate

After meals scrape left overs into the trash to avoid contents that include fats, oils and grease from entering the wastewater collections system. You can catch left over cooking fats, oils and grease in a container to cool and reuse or dispose of!

Tip #4: Hot Water Down the Drain is a MYTH!

Running hot water down the drain to chase any fats, oils and grease out of  the pipes is a myth. F.O.G. will harden within the pipes eventually restricting the flow within the system. Once a pipe is blocked the flow will begin to back up causing costly repairs, and back ups into homes, businesses and the environment.

Wipes & and F.O.G. & Clogs OH MY!

Credit: Matt James


The wastewater collections system now has a mascot! Foggy represents F.O.G. which stands for Fats, Oils and Grease and other materials  that end up in the sanitary sewer system that should not be there.  Foggy is a reminder of the tips and tricks we have offered above to keep our wastewater flow on the go.

The City offers “Preferred Hauler Program” where registered vendors are suggested to pump out and dispose of grease trap/interceptor contents in an acceptable manner.

Preferred Hauler Program Information

The City offers a Preferred Hauler Program that offers vendors to those businesses that require proper pumping and disposal of grease from grease traps/interceptors.

Preferred Haul Program Forms Below:

Winter Haven Water Administration
401 6th Street SWWinter Haven, Florida 33880
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Contact Information
Hours of Operation
Monday, Tuesday, Wednesday, Thursday & Friday
7:00 a.m.
4:00 p.m.


Travis Pike
Lift Stations/Wastewater Maintenance Superintendent
Edwin Sutton
Wastewater Maintenance Superintendent