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Water Tower. FAQs

Contact Us

Water/ Sewer Emergencies:

Call: (863) 291-5853
Monday – Friday 7:00am – 4:00pm
After Hours Call: (863) 291-5767

Billing or Account Questions:

Visit our FAQs page to view Frequently Asked Questions or Email Us.

Call Account Services at: (863) 291-5678
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm

Looking for employment opportunities in Utilities?
See our Current Job openings and employment application.

401 6th Street SWWinter Haven, Florida 33880
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Contact Information
Hours of Operation
Monday, Tuesday, Wednesday, Thursday & Friday
7:00 a.m.
4:00 p.m.
Account Services
551 Third St NWWinter Haven, Florida 33881
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Contact Information
Fax: (863) 298-7870
Hours of Operation
Monday, Tuesday, Wednesday & Thursday
7:30 a.m.
5:30 p.m.
7:30 a.m.
5:00 p.m.


Mike Britt
Interim Utility Services Director
Amy Miles
Division Director for Account, Payment and Field Services
Utility Account Services
Account Services