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Water Tower. FAQs
Utilities

Contacts

Billing or Account Questions:

For Account Questions:
(863) 291-5678

Visit our FAQs page to view Frequently Asked Questions or Email Us.
Hours of Operation:
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm

PAYMENTs:

To Make a Payment by phone call: (863) 291-5688
OR Click Here to make an online payment.
These services are available 24/7.
Hours of Operation:
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm

Water/ Sewer Emergencies:

Call: (863) 291-5853
Monday – Friday 7:00am – 4:00pm
After Hours Call: (863) 291-5767

Looking for employment opportunities in Utilities?
See our Current Job openings and employment application.

Locations
Customer Service
551 Third St NWWinter Haven, Florida 33881
Get Directions
Contact Information
Fax: (863) 298-7870
Hours of Operation
Monday, Tuesday, Wednesday & Thursday
7:30 a.m.
-
5:30 p.m.
Friday
7:30 a.m.
-
5:00 p.m.
Winter Haven Water Administration
401 6th Street SWWinter Haven, Florida 33880
Get Directions
Contact Information
Hours of Operation
Monday, Tuesday, Wednesday, Thursday & Friday
7:00 a.m.
-
4:00 p.m.

Staff

Melody Nevinski
Utility Billing Clerk
Gary Hubbard
Department Director
Mark Bombard
Assistant Department Director
Amanda Wisham
Customer Service Manager
Kyle Reeves
Assistant Customer Service Manager
Customer Service Winter Haven Water
Account Services