Billing or Account Questions:
For Account Questions:
(863) 291-5678
Visit our FAQs page to view Frequently Asked Questions or Email Us.
Hours of Operation:
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm
PAYMENTs:
To Make a Payment by phone call: (863) 291-5688
OR Click Here to make an online payment.
These services are available 24/7.
Hours of Operation:
Monday – Thursday 7:30am – 5:30pm
Fridays 7:30am – 5:00pm
Water/ Sewer Emergencies:
Call: (863) 291-5853
Monday – Friday 7:00am – 4:00pm
After Hours Call: (863) 291-5767
Looking for employment opportunities in Utilities?
See our Current Job openings and employment application.
Locations
Hours of Operation
Monday, Tuesday, Wednesday & Thursday
7:30 a.m.
-
5:30 p.m.
Friday
7:30 a.m.
-
5:00 p.m.
Contact Information
Phone: (863) 291-5853
Hours of Operation
Monday, Tuesday, Wednesday, Thursday & Friday
7:00 a.m.
-
4:00 p.m.
Staff
Melody Nevinski | Utility Billing Clerk | mnevinski@mywinterhaven.comOffice: (863) 291-5678 x3320 |
Gary Hubbard | Department Director | ghubbard@mywinterhaven.comOffice: (863) 291-5853 x3101 |
Mark Bombard | Assistant Department Director | mbombard@mywinterhaven.comOffice: (863) 291-5853 x3110 |
Amanda Wisham | Customer Service Manager | awisham@mywinterhaven.com |
Kyle Reeves | Assistant Customer Service Manager | kreeves@mywinterhaven.com |
Customer Service Winter Haven Water | Account Services | uafsdivision@mywinterhaven.com |
