winter-haven-w help-circle
Water Tower. FAQs


**UPDATE**Phone Lines are back up for Customer Service

Posted January 8th, 2019

Phone Lines are back in working order!

Have you tried to reach us since Tuesday, January 8th and couldn’t get through? Customer service was experiencing issues with our phone system. Our carrier, Frontier has now resolved the issue and our system is back up and running.

Please feel free to reach out to us at 863-291-5678 for questions on your account, assistance with your bill, or to start, stop, or move services. To make a payment call 863-291-5688.

Thank you for your patience and understanding as we worked through this issue. We look forward to hearing from you!