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Water Tower. FAQs

Water Conservation

 Winter Haven Water offers a tool kit full of programs, incentives and rebates to help you save money and WATER! 


Ask about our free rain sensorsIs your irrigation system turning on in the rain or after a major rain event? Winter Haven Water offers free wireless rain sensors to all customers with an inground irrigation system.

Contact our Water’s Program Administrator for more information on programs and incentives: 863-298-5495.

Your Water Supply

In the City of Winter Haven, we receive our drinking water supply from the Floridan Aquifer. Which is right below our feet! On average our city uses 10 million gallons of water a day for consumption and irrigation. Watch this quick video below for more information about our Aquifer!

Visit the Southwest Florida Water Management Districts website for Water 101: The Aquifer :  

Your Irrigation System

In Winter Haven roughly 38% of our drinking water supply goes to lawns and landscapes. We offer an irrigation education program to all residents who have an inground irrigation system. During your appointment you will become comfortable with using your irrigation timer, learn about Winter Haven’s watering days, as well as check over your system to make sure it is free of broken sprinkler heads and leaks!

Contact our Water’s Program Administrator for more information on programs and incentives: 863-298-5495.

Why Water Conservation?

The City of Winter Haven’s growth and development is moving forward at a rapid speed. This trend is valuable to the health of the community, but we should also think of our vital natural resources in the same way we think about growth. With conservation of water, we can look forward to a healthy growth pattern that can be maintained for the future, and also continue to protect our waterways in and around our area. It’s ALL Connected!

Conservation Saves Money for You and Your Community!

Limiting indoor and outdoor water use will reduce your monthly bill. Your community will also save money on pumping and treating water before and after use, and this will delay LARGE costs of the additional alternative water supplies and treatment facilities that will be needed in the future.

 Reliability of Your Water Supply
Water conservation can positively affect the reliability of your water supplies during periods of high demand (such as summer months) and during drought. The future of Winter Haven depends greatly upon the availability of water for generations to come. Water conservation is one of the surest, cheapest ways to insure that future.


  • Start by checking your water bill! You can find your household consumption and compare your usage month to month. You can contact our Water Program Administrator for ways to conserve at (863) 298-5495 or
  • In Winter Haven roughly 38% of our water supply goes to lawns and landscapes! Change those water thirsty lawns into Florida-Friendly Landscapes. This will not only save water and money, but it can reduce the amount of pollution entering our waterways, increase water recharge and create habitat for butterflies and other wildlife. For more information on Florida-Friendly Landscapes go to
  • Ask about rebates that we offer for those who qualify. (You can find the links to these application on the tab to the left.)
  • Conservation Related Events: Save the Date for the 7 Rivers Water Festival! This event will be on September 9th, 2023, in the beautiful MLK Park in Winter Haven from 9:00 a.m. to 3:00 p.m. More details to come.

Irrigation Days

Lawn Watering Days and Times

  • Lawn watering is limited to no more than twice per week.
    • Even addresses may water on Thursday and/or Sunday before 10 a.m. or after 4 p.m.
    • Odd addresses may water on Wednesday and/or Saturday before 10 a.m. or after 4 p.m.
    • Locations without a discernible address, such as rights-of-way and common areas inside a subdivision, may water on Tuesday and/or Friday before 10 a.m. or after 4 p.m.
  • Hand watering and micro-irrigation of plants (other than lawns) can be done on any day and any time.

New Lawns and Plants

  • New lawns and plants have a “30-30” establishment period.
  • On the day of installation, watering is allowed on any day at any time.
  • During the first 30 days, watering is allowed on any day during the allowable hours.
  • During the second 30 days, watering is allowed three days per week: even-numbered addresses may water on Tuesday, Thursday and Sunday; odd-numbered addresses may water Monday, Wednesday and Saturday; and locations without a discernible address may water on Tuesday, Friday and Sunday.

Reclaimed Water

  • Although the use of reclaimed water is subject to voluntary watering hours, during dry, hot times please help us conserve the reuse water supply by limiting watering days to two days a week and watering at the coolest parts of the day.

Fountains, Car Washing and Pressure Washing

  • There are no specific restrictions on fountains, car washing and pressure washing.
  • These and other water uses should be conducted as efficiently as possible, such as using a shutoff nozzle on each hose to adhere to the general restriction prohibiting wasteful water use.

Thank you for doing your part to conserve The City of Winter Haven’s water supply, and do not hesitate to contact us with your conservation questions.