Water Department

 
Directions

401 6th Street SW
Winter Haven, FL 33880

863-291-5853

863-291-5853

Link: Utility Services Department Page

Hours

Monday through Friday
7 am to 4 pm
Staff
Name Title Email Phone Additional Phone
Hubbard, Gary Water Department Director 863-291-5853, ext. 3101  
Bombard, Mark Winter Haven Water Department Assistant Director 863-291-5853, ext. 3110  
Donnelly, Stephen Superintendent Wastewater Maintenance 863-291-5853 Ext. 3124 863-291-6180
Greenhow, Gary GIS Technician 863-291-5854 Ext. 3114  
Hernandez, David Construction Superintendent 863-292-8015  
Jenkins, Amy Executive Assistant 863-298-5501  
King, Kassidy Customer Relations Specialist 863.291.5853 Ext. 3105  
Lightsey, Kandace Fiscal Specialist 863-291-5853, ext. 3106  
Lora, Carlos Water Maintenance Crew Leader 863-292-8033  
Meroni, Don Superintendent - Meter Services 863-298-5502 Ext. 3140  
Pike, Travis Field Operations Manager 863-298-5466, ext. 3104  
Santiago-Lugaro , Elliott Water Conservation Specialist 863-292-8044  
Schuwerk, Mike Asset Manger 863-291-5853  

Customer Service 
Directions

551 Third Street NW
Winter Haven, FL 33881

863-291-5678

863-298-7870



Hours of Operations:

Contact Center (Phone Service):

Monday - Friday
8:00 a.m. - 5:00 p.m.

Office Hours (In-Person Service):

Monday 
8:00 a.m. to 3:00 p.m.

Tuesday - Friday
10:00 a.m. - 3:00 p.m.


Pay Your Bill:

24/7 Payment Line: 863-291-5678
Online Payment: WH2o.MyWinterHaven.com
Staff
Name Title Email Phone Additional Phone
Wisham, Amanda Customer Service Manager 863-291-5678  
Reeves, Kyle Assistant Customer Service Manager 863-291-5678  

Meter Services 

401 Sixth Street SW,
Winter Haven, FL 33880

Winter Haven, FL 33881
Staff
Name Title Email Phone Additional Phone
Maytas, Jeff Meter Services Crew Leader 863-296-7512  
Meroni, Don Superintendent - Meter Services 863-298-5502 Ext. 3140  
Griffin, Picasso Backflow Program Coordinator 863-298-7819  

Water Plants 

1334 Fairfax Drive
Winter Haven, FL 33881

863-291-5767

863-291-5853
Staff
Name Title Email Phone Additional Phone
Wint, Bjorn Water Plant Chief Operator 863-291-5767  
Irvis, Damon Water Plant Chief Operator 863-291-5767 x 3203  
Warder, Steve Water Plant Manager 863-291-5767, ext. 3202  

Water/Sewer Emergencies 

863-291-5853


Report a ProblemHours

Monday through Friday7 am - 4 pm.

After Hours Call: 863-291-5767
Wastewater Treatment Plants 
Staff
Name Title Email Phone Additional Phone
Martin, Brett Wastewater Treatment Plant #3 Chief Operator    
McCullough, Tyler Wastewater Treatment Plant Chief Operator Plant #2    
Nicholson, David Wastewater Treatment Plants Manager 863-291-5763  
Shelton, Chris Pretreatment FOG Coordinator 863-291-5763