Winter Haven obtains water from the Floridan Aquifer, which is a very pure source of water. It takes little treatment and maintenance to pump the water from the ground and send it to homes and businesses. Once the water goes down a toilet or drain, it begins its journey to the wastewater treatment plan. On its way to the treatment plant, the water might have to travel up to 6 miles and go through 3-4 lift stations to reach one of two wastewater treatment plants. Once it reaches the plant, it goes through a somewhat complex process to take raw sewage water and turn it into almost drinkable reuse water. The cost of maintaining this system is much more than the cost of maintaining the drinking water system.