To get your Winter Haven Library card, good at all public libraries in Polk County, provide your Florida State driver’s license or ID card showing your current street address. If you don’t have that, bring in a photo ID and documentation with your name and current street address – utility bill, rental/lease agreement, or any government-issued mail will be accepted.

If you’d like, you may start the application online.  Applying online will give you a temporary card number and allow you to place holds, but you will still need to visit the library with a proper ID to receive your card or use Library services and resources. We are unable to register children ages 17 and under for a library card online.

Your library card PIN number is used to access online library services and resources like managing your online Library Account or using Libby, Kanopy, or LinkedIn Learning. Your PIN is set to default to 1111. Immediately after logging in for the first time - please customize your PIN. If you need further assistance, call 863-291-5880.

The following library materials from the Winter Haven Public Library circulate for two weeks:

1. Books
2. Audiobooks
3. DVD TV series
4. Music CDs
5. Magazines
6. T-Mobile HotSpots

DVD movies circulate for one week and can be renewed for up to 3 weeks.

Auto-Renewal

Eligible physical library items will auto-renew one day before the due date. The new due date will be based on the date of renewal and the loan period for that item (ex. a book due January 3rd would be renewed on January 2nd and have a new due date of January 16th). This service will automatically renew checked-out books, DVDs, and CDs, up to three times.

Manual Renewal

You may manually renew items online. You will need to log into your account with the 14-digit number under the barcode on the back of your library card along with your PIN. You may also renew by calling the Library at 863-291-5880.

To access your account online, go to My Account and log in using your library card number and PIN. From your account, you may request items, renew items, check due dates, and more.

Item Holds

Library cardholders may place items on hold for pickup by selecting “Place Hold” located next to the item in the online catalog. A library card number and PIN are required. You may also contact the Library and staff will be happy to place the request for you. Just call 863-291-5880. Patrons will be contacted when the items arrive and will have six full business days to pick them up before returning them to the lending library.

If the item was published within the last 12 months, we may be able to purchase it for the Library's collection.

Please see our Item Request Form to request an item.

You can utilize the library’s wireless printing service to print documents inside the library, when you are out and about, and even from home. Simply follow the wireless printing instructions on the Printing page.

The Library has three study rooms located in the back of the Library, near the Reference desk, which may be used at no charge.

Study rooms are available for two hours a day and can be reserved for up to one week in advance, not to exceed more than three reservations per week.

Book a Study Room or see Study Room Guidelines.

If you are a presenter and interested in doing a program at the Library, please complete the Presenter Application.

We will keep your information on file and contact you if we are interested.